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Calabrio ONE is a great tool for businesses!
June 25, 2019

Calabrio ONE is a great tool for businesses!

Allyson Lamar | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Calabrio ONE

We use Calabrio ONE to schedule when all employees take their breaks depending on business needs. Calabrio ONE is also a platform to create time off and trade requests. It also tracks our break adherence.
  • Creating consistent schedules
  • Having a process to create trade and time off requests
  • The process to request time off or a trade request is a little confusing and I wish it could be simplified or reworded.
  • It's helped our business run smoothly
Both applications are used for different jobs. They serve different purposes and they do their jobs well.
Calabrio ONE is a good tool for our business because it's a call center and we receive calls all day, so the program uses an algorithm to hypothesize when we will get the most calls during the day and when there's an availability for more people to leave the floor and go on break.