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Yealink Conference Phones get the job done!
September 21, 2019

Yealink Conference Phones get the job done!

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

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Overall Satisfaction with Yealink Conference Phones

Yealink Conference Phones are being used across our entire organization. It helps us stay in touch with both our internal employees, as well as external customers that require support and customer service. These phones ensure that we are able to communicate in a prompt manner and keep our day-to-day operations moving right along.
  • Easy-to-use menu interface
  • Bright and clear screen
  • Excellent call quality
  • Admin menu options could be easier to reach.
  • Programming via the web interface requires some advanced knowledge.
  • Rebooting the phone takes a little longer than previously used systems.
  • Helps the organization conduct meetings over the phone, rather than meeting in person.
  • Saves time to be able to communicate in a quick, thorough manner.
  • Helps everyone stay in touch and eliminates potential business downtime.
We have used Aastra and Grandstream phones as well. The build quality and overall ease-of-use was not as good as the Yealink Conference Phones. Yealink simply works and does not require technical knowledge after it has been set up. The other phones needed more frequent reboots and configurations to get them to work properly.
I have only had to contact Yealink once in the entire time we have been using their phones. The issue was resolved quickly and did not impact our day-to-day business. Their website provides excellent support; user manuals are available, as well as firmware upgrades that you are able to download and install.

Do you think Yealink Conference Phones delivers good value for the price?

Yes

Are you happy with Yealink Conference Phones's feature set?

Yes

Did Yealink Conference Phones live up to sales and marketing promises?

Yes

Did implementation of Yealink Conference Phones go as expected?

Yes

Would you buy Yealink Conference Phones again?

Yes

Yealink Conference Phones are well-suited for small to large-sized businesses. It provides excellent call quality in an easy-to-use interface which makes it perfect for any type of office or conference room. It does require power-over-ethernet, so you will require either a network switch with PoE or a separate adapter that will provide power to the phone.