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Acronis Backup Cloud Review
October 02, 2019

Acronis Backup Cloud Review

Rob Rotundo | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Acronis Backup Cloud

Acronis is a good backup solution that we use in our organization. It's being used across many organizations we handle. It can secure entire systems, cloud, virtual and mobile platforms. It can also do a bare-metal restore should a major crash happen. It also allows you to restore from the cloud in case a major crash happens where your hardware is physically damaged locally.
  • Secures any platform.
  • Works seamlessly with Acronis apps.
  • Off-site storage.
  • Expensive.
  • It can be complicated.
  • You need to have Acronis backup for the cloud part to function.
  • Helped us work with clients to prepare disaster recovery.
  • Increased monthly profits.
  • Some clients have not gone with the program due to price.
We went with Acronis Backup Cloud because we're able to backup all platforms, not just PCs. And the price was good when it comes to all those options. It's a hard sell to clients, but when explained properly, the understand the cost of a good solution. It's like having good car insurance.
Support is responsive and good. They offer support in several languages to be able to help many different customers. You can create a ticket or send an email or live chat for support. Their response time is anywhere from 1 hour to a day, but you can get quicker support for an emergency. They also have an online knowledgebase.

Do you think Acronis Advanced Backup delivers good value for the price?

Yes

Are you happy with Acronis Advanced Backup's feature set?

Yes

Did Acronis Advanced Backup live up to sales and marketing promises?

Yes

Did implementation of Acronis Advanced Backup go as expected?

Yes

Would you buy Acronis Advanced Backup again?

Yes

Acronis is well suited for a larger or more complicated business where downtime is more critical. It's also well suited for a scenario where a client has a harsher work environment where there are changes in physical damage to machines. It's not suited so well to a small business where cost is a major factor. It can be an expensive product.