The modern world POS solution
October 05, 2019
The modern world POS solution
Score 10 out of 10
Vetted Review
Verified User
Software Version
Restaurant (U Series)
Overall Satisfaction with Lightspeed Restaurant
I just switched over 9 Venues from ALOHA 6.7 and 12.3 and am very happy. Multiple locations in a dashboard has been great. The only issues we've had were due to an ISP outage and a few cards declining once it came back online. Overall, the implementation with the ability to mass change and edit items via CSV is very convenient.
- No need to refresh after changes are made.
- Ability to make adjustments as an admin without having to remote into a server.
- Quick response from the support team via chat.
- Ability to do granular level check audits.
- Ability to adjust breaks.
- Notifications for cards that are processed without the internet, but then are later declined by the processor.
- Speed of service.
- Speed of implementation.
- User-level ease of use.
Upserve is on the way to be able to do everything that ALOHA can do. However, the future is with Upserve.
Do you think Lightspeed Restaurant delivers good value for the price?
Yes
Are you happy with Lightspeed Restaurant's feature set?
Yes
Did Lightspeed Restaurant live up to sales and marketing promises?
Yes
Did implementation of Lightspeed Restaurant go as expected?
Yes
Would you buy Lightspeed Restaurant again?
Yes