Overall Satisfaction with Eventbrite
Our nonprofit used Eventbrite for a book tour we did for a book released by our executive director. We've also used it for various meetings and fundraising events from year to year. It was used by our entire staff for these events and allowed our supporters and followers to register for events, receive a ticket for that event, and get all info on location and time. It helped us to determine attendance numbers so we could prepare appropriately.
- Very user-friendly and beautiful event landing pages.
- There's a good amount of customization in terms of ticket types, adding location info, and collecting different data fields from attendees.
- Their blog/events public pages were great for locals to see upcoming events, so we had some people join us who had never heard of us before.
- Eventbrite could allow you to customize a bit more of their landing pages. They're hardcoded pages with basic levels of customization.
- For nonprofits, we need to be able to track if a portion of a ticket is not tax-deductible. Eventbrite currently doesn't have a field for this in their system, which has been challenging when it comes to tax receipting at the end of the year.
- We've used tools like Ticketspice, which allow a lot more customization of the landing page to collect additional fields and change how the background colors and fonts look. This is lacking in Eventbrite.
- Eventbrite has saved our nonprofit money by creating event pages for our free events at no cost.
- Eventbrite allowed us to easily create these event pages and update them as needed for our book tour, which generated revenue for us at the event through donations and in-person book sales.
- Eventbrite did cause a bit of extra work for events where a portion of the ticket was a donation and a portion was non-tax deductible. Since Eventbrite doesn't have a field for non-tax deductible amount, our team had to go back through each transaction and calculate that amount and add that info into our CRM.
We looked at Ticketspice as well, and they're much more affordable and their pages are more customizable than Eventbrite's. They aren't as state of the art of Eventbrite's pages and don't have the blog/current event pages like Eventbrite has, but Ticketspice is very competitive and we now recommend that to most folks over Eventbrite (mainly due to the Eventbrite fees).
Do you think Eventbrite delivers good value for the price?
Yes
Are you happy with Eventbrite's feature set?
Yes
Did Eventbrite live up to sales and marketing promises?
Yes
Did implementation of Eventbrite go as expected?
Yes
Would you buy Eventbrite again?
Yes