A reliable streaming service that we've only praise for.
October 09, 2019

A reliable streaming service that we've only praise for.

James Marples | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Streaming Manager (Ustream Pro Broadcast)

Modules Used

  • Ustream eCDN (IBM Cloud Video Enterprise Content Delivery Network)

Overall Satisfaction with IBM Watson Media's Video Streaming

We livestream a range of events, from our graduation ceremony to live Q & As. Essentially livestreaming gives us wider access to our stakeholders, be it colleagues, families of our students, prospective students or current students themselves.
  • Storage of footage is excellent, clear and easily managed.
  • Syncing to our streaming system is easy.
  • Reliability is always good.
  • The preview functionality of saved footage can be very laggy.
We've streamed events to audiences from 2 people to 100s of people and the scalability has always been reliable and of ease. For example we streamed our graduation to multiple countries to hundreds of families who couldn't make the event. We've streamed TED talk stye events to a wide number of schools and even a Q & A around apprenticeships to one individual school - all of which scaled up/down in terms of interactivity/views easily.
As a Marketing Manager and not a tech wizard I'm unsure as to what this reference is directly related to to be honest. If it refers to the reliability of content to ensure it is delivered to the viewer safely, securely and without effecting the viewer experience then yes it's been very well received as we've had zero complaints about the streams quality or delivery.
The best example of user metrics is when using the streaming service to stream our graduation to families worldwide. It gives us a great idea as to how far and wide our student's families live, wheat languages we need to consider for future content etc
We haven't used this functionality as of yet but now learning of it I'm very interested in using it and will do so in our next stream.
It suits a lot of our streaming in regards to having chat functionality and also as a lot of streams are to education establishments it is often much more user friendly in comparison to more social channels like youtube or facebook in regard to accessing whilst on site. To clarify, YouTube and Facebook are blocked on a lot of school's ICT systems so they struggle to access content on there, Ustream/IBM Watson always works.

IBM Video Streaming Feature Ratings

Lead generation
8
Video personalization
8
eCommerce
6
Support for advertisements
6
Video SEO
6
Video access controls
9
User management
9
Video link sharing
9
Internal video
9
External video
9
Player customization
9
Embedded videos
9
Video quality / Bandwidth controls
9
Mobile compatibility
8
Streaming quality reports
8
Per viewer tracking
9
Per video tracking
8
Video analytics dashboard
9
On-Demand video
9
Live streaming
9
Impact of streaming on network
9
Video upload & format support
9
Video library / File management
9
Video portal
7
Audience polling
7
Audience Q&A / Live chat
9
Video comments
9