Overall Satisfaction with SAP Conversational AI
We use it to implement a simple Chatbot for our own website. With the way the user interface works we could use it in other departments and other people could implement conversational flows. This way we don't need engineers to work the bot. With simple CSS manipulation we can make the bot look the way we want it to.
- Simple User Interface
- Simple Backend to work with and easy implementation of conversational flows
- Fast response time
- The overall uptime of the servers
- The options to customize the UI
- Positive because people are on the website longer
- Better lead generation
The Mirosoft bot framework is less user focused and more aimed at developers. I would recommend using SAP Conversational AI in scenarios, where people in the marketing division have to use the bot and implement new questions. For small to medium sized conversations I would recommend Sap Conversational AI.
Do you think SAP Conversational AI (discontinued) delivers good value for the price?
Yes
Are you happy with SAP Conversational AI (discontinued)'s feature set?
Yes
Did SAP Conversational AI (discontinued) live up to sales and marketing promises?
Yes
Did implementation of SAP Conversational AI (discontinued) go as expected?
Yes
Would you buy SAP Conversational AI (discontinued) again?
Yes