Item: Sophos Intercept X
Rating: 9
Author: Ben Coppard

Use Cases and Deployment Scope

Intercept-X is used across the whole organization and on-top of Sophos' excellent EndPoint protection, it primarily addresses the increased threat that ransomware is presenting to our Charity. After running a number of ransomware tests against Sophos Intercept-X, it outperforms a number of market leaders and helps me get to sleep at night knowing our AV product is protecting us.

Pros and Cons

Identifies ransomware
Gives in-depth analysis on current and detected threats
Very easy to configure on top of existing products

GUI not very simple
Information regarding threats often unclear and hard to decipher at basic level
False positives on occassion

Return on Investment

Very good return after Charity discount
Uptime has been 100% (touch wood!)
Couldn't ask for a better AV product

Alternatives Considered

McAfee Advanced Threat Defense, Trend Micro Deep Discovery Analyzer and F-Secure Protection Service for Business

Sophos offered better value for money whilst beating the above products on detection and prevention. The GUI is fantastic and easy to use and works seamlessly on top of other features like DLP, application control and web monitoring. I would recommend getting the XG firewall as well, as the suite available from Sophos is top notch!

Support Rating

Their blog is excellent and any issues are clearly and quickly posted on to their website. Support is available from directly within the cloud portal and response times are excellent. Can't complain at all! I often receive calls to check in (even though we are a small charity) and update us on upcoming product enhancements. Free trials available from within the cloudportal are also a godsend!

Key Insights

Do you think Sophos Intercept X delivers good value for the price?

Yes

Are you happy with Sophos Intercept X's feature set?

Yes

Did Sophos Intercept X live up to sales and marketing promises?

Yes

Did implementation of Sophos Intercept X go as expected?

Yes

Would you buy Sophos Intercept X again?

Yes

Other Software Used

Microsoft Office 365, Druva Phoenix, Solarwinds Take Control (formerly SolarWinds MSP Anywhere)

Likelihood to Recommend

Small/Medium businesses that are email heavy can rest easy knowing they're getting great value product with extremely good protection. It catches a wide range of ransomware variants.

Large businesses with a large number of devices may struggle, as there's a lot of detail captured with individual threats and troubleshooting is often time consuming.

Superb ransomware detection and analysis!

Overall Satisfaction with Sophos Intercept X