Overall Satisfaction with Salesforce CPQ (formerly SteelBrick)
We use Salesforce CPQ for almost all sales quotes. Our goal is to have all of sales on CPQ in 2020 as its capabilities far surpass our internal product.
- Customer Target Amount setting - Splits out discounts evenly across products within given discounting rules.
- Calculate button takes the math out of the sales reps' hands, which is a must!
- Allows for the hiding/displaying of products and tethering of products to prevent reps from selling in-compatible products or from missing required products.
- Performance - The speed of the system needs improvement. The biggest complaint we get from all reps.
- It should be easier to manipulate quotes on the QLE.
- Positive - Less quoting errors since the process is heavily automated now.
- Negative - Has moderately slowed down our sales cycle times.
CPQ is a more inline, integrated and user-friendly product compared to Apttus's offering. The fact that it was bought and embedded by Salesforce into the platform and the support that entails, was the big differentiator for us.
Do you think Salesforce Revenue Cloud delivers good value for the price?
Yes
Are you happy with Salesforce Revenue Cloud's feature set?
Yes
Did Salesforce Revenue Cloud live up to sales and marketing promises?
Yes
Did implementation of Salesforce Revenue Cloud go as expected?
Yes
Would you buy Salesforce Revenue Cloud again?
Yes