N-central Review
Updated November 19, 2019
N-central Review
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with SolarWinds N-central
We use it to manage our clients. Through N-central I can deploy patches remote into computer run remote fixes and even manage antiviruses. I can see the status of my client's devices at a glance and resolve the problems fairly quickly
- Patch management.
- Remote support.
- 3rd party application deployment is hindered by application size.
- The fact that I don't need to drive out to help a client for the little things is worth its weight in gold!
I feel it's much more robust then Kaseya which is the only other RMM solution I have tried. I like the remote support and the fact that in N-central I can deploy patches at the click of a button.
Do you think N-able N-central delivers good value for the price?
Yes
Are you happy with N-able N-central's feature set?
Yes
Did N-able N-central live up to sales and marketing promises?
Yes
Did implementation of N-able N-central go as expected?
Yes
Would you buy N-able N-central again?
Yes
Using SolarWinds N-central
10 - Remote support for our clients
1 -
network administration
basic knowledge of vmware
- patch management
- remote support
- end point protection
- monitoring printers
- monitoring snmp devices for online time
- expand our client base
- use it for our phone system clients as a way to reach our systems
Evaluating SolarWinds N-central and Competitors
- Product Features
- Product Usability
- Vendor Reputation
- Analyst Reports
The feature set specifically the ability to patch to patch a computer or server on demand without waiting for a maintenance window. This way i can get the patches outt he door quickly without forcing the user to leave their pc on all the time and it's transparent so until they shut down they dont know patches were pusshed
No! We tried other products they are no where near the quality
SolarWinds N-central Implementation
- Implemented in-house
- building the sql server for reporting the reports have specific requirements
SolarWinds N-central Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
I couldn't get my reports to run properly the rep kicked it over to the dev team and kept in touch until he got the solution to my issue.
Using SolarWinds N-central
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | Requires technical support |
- remote support
- patch on demand
- running scripts
- importing computers in a stand alone environment
- monitoring 3rd party av
Yes - It's best for checking connectivity of a server when a user calls