Nice but only for English
November 14, 2019
Nice but only for English
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with SAP Conversational AI
We used it to prepare a POC for a contest. We needed to let a user insert a warning notice by just using his voice.
- Guide new users in onboarding process.
- Let user talk freely without reading from a screen or pressing in it.
- Gaining general information from user before engaging a real employee.
- Other languages besides English.
- Let organize workflows drive the conversation.
- More standard domains.
- We didn't use it in a productive environment.
We could have used the iOS native support for this kind of thing but it wouldn't have covered a scenario as difficult as ours.
Do you think SAP Conversational AI (discontinued) delivers good value for the price?
Not sure
Are you happy with SAP Conversational AI (discontinued)'s feature set?
No
Did SAP Conversational AI (discontinued) live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of SAP Conversational AI (discontinued) go as expected?
Yes
Would you buy SAP Conversational AI (discontinued) again?
Yes