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Good program. Fairly easy to learn. Completely compatible with all .dwg files
Updated December 04, 2021

Good program. Fairly easy to learn. Completely compatible with all .dwg files

Glen Morgan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Paid

Overall Satisfaction with DraftSight

I use DraftSight to make furniture details of new designs. I send these to manufacturers that I work for and they are produced in factories in the US, China and Vietnam. It is great for quick and accurate information on how to build new furniture samples and info can be exchanged back and forth.
  • Works with other .dwg files - AutoCAD
  • Shortcuts - I seldom even touch the keyboard for anything besides numbers
  • Simple to learn
  • Mouse gestures
  • CUSTOMER SUPPORT !!!!!!!
  • Video learning for EVERYTHING .
  • When I search for a command, more generic terms - i.e. - you call it hatch, but I may be asking for cross-hatching or hatching and nothing shows up.
  • It has been free - that is positive even 100 dollars now is great.
  • Very difficult to access service. That has been very costly and cost me a lot of time at the most inopportune times.
  • Easily accepted across the world.
Very capable and at the time, much less computer locking up than AutoCAD. Video introductions with some examples of on-screen commands and how to use them. This was great !!
It was free. The price was right for a one-person business.
I use DraftSight with no classes or training, and it is much more than capable of doing furniture drafting, which is wood mostly with no mechanical fasteners, reasonably uncomplicated. Anything like that, it is very easy to learn and use. I am sure it can do much more

Using DraftSight

1 - CAD drafting
Draftsmen
  • Drafting
  • Converting to pdf
  • Printing pdf
  • Printing pdf
  • Convert imported other files to pdf
I have got to have CAD program and this is very capable And priced right.

Evaluating DraftSight and Competitors

Yes - Auto CAD. PRICE
  • Advisor recommendation
Price
Look closer at support

DraftSight Implementation

  • Implemented in-house
Change management was minimal - Reserve a whole day if I have to re load.
  • Getting everything how I want it
  • Understanding names of commands

DraftSight Support

Knowledgeable support team, but overnight communication across the world is unacceptable when DS is not working.
ProsCons
Knowledgeable team
Problems get solved
Support understands my problem
Support cares about my success
Slow Resolution
Escalation required
Difficult to get immediate help
Slow Initial Response
yes, support is mandatory to have, a few things can be worked thru. But if it dead in the water, in must be fixed Now. Maybe a quick, well defined, easy to locate access point for help is there somewhere, but it always seems that I get the slow process.
I must keep up and going to meet deadlines
Yes - yes, Just now reported an issue with DS 2022 SP0. Told it would be fixed later. a link is to be sent so I can go back and download 2021.
Yes. I got folks in Virginia to actually help after India was Useless. That was leave message, wait for them to go work. Get reply, start over. Bad thing was they were reading the Help manual which I had tried 100%.

Using DraftSight

Pretty darn good.
ProsCons
None
None
  • Trim
  • Angled line
Yes - I am used to dozens of commands in DS. And everything takes so long on App.