A solid HRIS for SME's, good price, excellent service and functionally, with regular feature updates
December 04, 2019
A solid HRIS for SME's, good price, excellent service and functionally, with regular feature updates
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with CakeHR
We use CakeHR to manage all aspects of HR (ex payroll and recruitment) for all our employees in HK and Shenzhen. It's particularly useful for managing time off and employee data, and is very user-friendly - I only have to do minimal user training as its very intuitive. More recently I have been using the performance management modules to great effect and this has saved me many hours of admin and Excel sheets!
This system allows for a good deal of employee self-service through the desktop and mobile apps and speeds up their onboarding/removes the associated HR admin so we can focus on the person rather than the papers.
This system allows for a good deal of employee self-service through the desktop and mobile apps and speeds up their onboarding/removes the associated HR admin so we can focus on the person rather than the papers.
- Employee self service - the apps and desktops GUIs are very intuitive.
- Leave management - this manages itself through the app and system, saves lots of admin.
- Customization - you can tailor the system more and more to suit your specific needs.
- Updates and Customer Service - the CakeHR team gave dedicated a lot of time to bring out weekly updates and systems improvements which shows they are dedicated to making this a great product - the fact that they were bought by Se recently is also testament to their ongoing mission.
- Only minor tweaks to the functionality that they have queued to implement anyway.
- The recipe functionality can be improved as some of the functions are still a bit buggy.
- Saved me lots of admin time with employee self service.
- I can run this system by myself for over 100 employees so no need to hire extra staff to manage.
- Easy performance management allows the business to review and appraise employees and make everything more efficient (cost and time).
CakeHR (for me) had the best combo of price, features, and functionality for what the business needed. It had transparent pricing unlike some of the others and although many are quite similar, for me one of the standout things is the constant updates and strong customer service.
Do you think Sage HR delivers good value for the price?
Yes
Are you happy with Sage HR's feature set?
Yes
Did Sage HR live up to sales and marketing promises?
Yes
Did implementation of Sage HR go as expected?
Yes
Would you buy Sage HR again?
Yes