Item: 15Five
Rating: 10
Author: Ty Johnson

Use Cases and Deployment Scope

15Five is used within our Early Head Start Grantee program to address reflection on the work and the impact we are having in the communities we work in as well as the impact the work is having on us, both individually and as an organization. We have a focus on the relationship in our line of work so we use 15Five to discuss our successes and opportunities around building strong relationships with our partner sites and the children and families we work with.

Pros and Cons

Providing reports to show use.
Sending summaries.

I did not get to experience any two way communication if 15Five provides that.
I was told that cost was a barrier to our continued use and we were not provided options to work with our not for profit status to continue since our grant funds ended.

Return on Investment

15Five increased our staff self-care.
Supported reflection in and on the work.

Alternatives Considered

I only have experience with 15Five in this capacity, and it was amazing. I really miss using this tool and I hope that we will have an option to get it back in our future; especially now that we have expanded and grown our number of staff that works on this project.

Support Rating

The 15Five support team is amazing. They were always willing to speak with me when I did something wrong in the system and never had a harsh or placing judgment tone in their voices. They respond quickly and promptly and allowed me to learn something new each time I cross lines with them. I am thankful for their knowledge and customer service they shared with me when I needed it.

Key Insights

Do you think 15Five delivers good value for the price?

Yes

Are you happy with 15Five's feature set?

Yes

Did 15Five live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of 15Five go as expected?

Yes

Would you buy 15Five again?

Yes

Other Software Used

Constant Contact, Mailchimp, Doodle

Likelihood to Recommend

15Five is well-suited to retrieve feedback from a team of people doing the same job in various counties across the state. 15Five is great for making sure that a supervisor and team members set reminders to follow up on specific topics that may get lost due to when they come up. I also think 15Five is great to use to highlight what a team is excelling in and areas of opportunities.

High Five To 15Five!

Overall Satisfaction with 15Five