BirdEye is amazing!
December 31, 2019

BirdEye is amazing!

Chase Reed | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with BirdEye

Birdeye is being used to help gain more reviews from customers. We use its live chat on our website and customers enjoy that option. My front desk employees maintain the system and it works and runs perfectly.
  • Obtaining customer feedback.
  • Customer service.
  • Review requests option don’t show up sometimes.
20 - 
  • Front desk
  • Positive impact with more reviews coming in and thus more business.
My entire experience with BirdEye has been professional. I’m very happy with their service and I have zero complaints.