A very strong product providing high ROI
January 13, 2020

A very strong product providing high ROI

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Atlassian Jira Align (formerly AgileCraft)

We have been using Jira Align as an enterprise-grade solution to enable the company leadership to link current developments to business outcomes. It is important for us to be able to achieve this without disrupting the work of Agile teams. Because of this tool, we believe all areas of the team benefit from it, although it is mainly used by leadership teams.
  • Company is very responsive.
  • Simple to integrate with other apps.
  • Admin settings are challenging to use.
  • Having more support from customer service on explaining new functions.
  • Cross company collaboration has been a win.
  • Better insight into how products are impacting financial performance in more real-time.
This is a great alternative for many companies. It is especially helpful and beneficial if you have non-technical workers that need to interact with the software platform. This is a much simpler platform to have those employees use given their lower technical knowledge. In the end, we chose Jira based on our audience.
It is average. It needs to improve overall if you are paying the amount of money it costs. For now, it does the job, but with so many new features being added it would be very helpful to kick this up a notch.

Do you think Jira Align delivers good value for the price?

Yes

Are you happy with Jira Align's feature set?

Yes

Did Jira Align live up to sales and marketing promises?

Yes

Did implementation of Jira Align go as expected?

Yes

Would you buy Jira Align again?

Yes

One of the best parts of using the platform is that you can use disparate sets of tools among all teams. Jira Align enables you to centralize all your data which helps when plugging in a variety of other licensed apps. Ultimately this brings everyone together to plan and iterate for business agility helping all stakeholders.

Jira Align Feature Ratings

Task Management
7
Resource Management
8
Gantt Charts
6
Scheduling
7
Support for Agile Methodology
8
Support for Waterfall Methodology
8
Document Management
7
Email integration
8
Mobile Access
8
Timesheet Tracking
7
Change request and Case Management
8
Budget and Expense Management
8