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Viewpoint Spectrum Review
January 24, 2020

Viewpoint Spectrum Review

Robert J Friedman | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Viewpoint Spectrum

It is our ERP primarily used for accounting. We are highly satisfied with accounting, WIP and job costing functionalities. Project managers use it at a minimum level and yearn for more and better features. Procore is their desire. HR is adequate but not their strongest area either.
  • WIP job costing.
  • Change orders.
  • Project management.
  • Job communication.
  • Excellent return on investment.
  • It has played a big part in turning us into a profit focused machine.
Spectrum support was one of the strong suits when it was Dexter + Chaney. After the acquisition by Viewpoint/Trimble, the service quality and response time was reduced significantly down to a barely acceptable standard. At this point, it is improving and becoming adequate but not yet a strong suit. In the past and in general, I have found an over-reliance and focus by the management of tech firms on the use of technology as the first attempt. This feels cold and impersonal and frankly is often (50% of the time) a waste of time. The personal touch is preferred.
It is easily integrated in most cases.
Procore is clearly the industry leader and top standard amongst PMs.
This is well suited for a subcontractor who wants a flexible sophisticated ERP program to handle major functions of a construction company. The best functionality is with Work in Progress and Job Costing which is robust and fairly easy to use and learn. The software suites weaknesses in my experience are for Project Managers where ease of use in communications (email integration, correspondence is clunky compared to Procore). HR is functional and satisfactory. PO and INV adequate but tired. Financial Reporting is weak and antiquated.