TripCase helped even our most techonologically-challenged employees
January 30, 2020
TripCase helped even our most techonologically-challenged employees
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Sabre TripCase
Tripcase is being used as the primary travel organizational tool by our entire company. It simplifies things by consolidating all of the components of their travel itineraries into one easily accessible place on their mobile devices.
- It gathers all of the essential details of a trip and presents it in a simple and efficient view. Our users particularly like that they can each choose in what own order they prefer that data to appear.
- It conveniently allows travelers to share their itineraries with others.
- It would be nice if access to live support were easily accessible from the app. Sometimes it's just easier to hit a button and chat with someone than to read through FAQs.
- It has significantly reduced the amount of time our travel department was spending answering hotline calls from employees who (for example) couldn't remember their flight number or which hotel we booked or what time a coworker was scheduled to arrive.
- Overall, it has made our travelers become so much more self-sufficient, and as a result, our agents now have the time to focus on continuous improvement initiatives.
Do you think Sabre TripCase delivers good value for the price?
Yes
Are you happy with Sabre TripCase's feature set?
Yes
Did Sabre TripCase live up to sales and marketing promises?
Yes
Did implementation of Sabre TripCase go as expected?
Yes
Would you buy Sabre TripCase again?
Yes