Freshsales is the only CRM I will ever use!!!
January 30, 2020
Freshsales is the only CRM I will ever use!!!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Freshsales
Freshsales is being used by our entire organization. It is the CRM that we currently use to keep track of our customers. We use it for everything, all the way from Email Marketing to attaining new customers through the phone. It is what the higher-ups in the organization use to monitor the employees and what they are doing with each of their prospects. It is integrated through everything that we do. It is a great product; I have come to really rely on it and love using it.
- Organizing.
- Attaining new clients.
- Integration.
- SMS bulk texting.
- More Sales.
- Positive Outcomes.
I think there isn't really a comparison. Freshsales was the clear winner when it came to choosing our CRM. From a cost to benefit ratio, it just wasn't an option to go with anything else. It is the most used application within our company. We do a Freshsales clean up every single day. But it is a great tool and I don't think anything else really stacks up against them.
I think Freshsales is well suited for anything that has to do with prospects and updating current people you are talking to. It is particularly well-liked by the upper management and viewing what each of the employees is doing each day to make sure they are updating and working on each prospect correctly. It also is great to see the complete funnel of when this person has been reached out to by what employee. Whether it is by email or phone, you basically get a full list of every time someone has talked to this person.
I would say that it isn't appropriate for a communication tool within the organization. That is one thing that I think they could do better, is have a box where everybody could talk to each other.
I would say that it isn't appropriate for a communication tool within the organization. That is one thing that I think they could do better, is have a box where everybody could talk to each other.