Amazordinary
Updated August 21, 2020

Amazordinary

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review

Overall Satisfaction with Parallels Remote Application Server

Parallels RAS is used by all organizations. RAS has solved the deployment of client applications on local and remote end-users PCs and reduced the support requests on the IT department.
  • Easy to deploy and manage.
  • Simple licensing model.
  • MSP cloud console to manage multi tenants.
  • Partner with Google Cloud platform.
  • Reduced the time of technical support.
  • RAS Clients can work on low hardware specs and save the cost of hardware and OS upgrades.
Easy to deploy with good scalability and infrastructure requirements.
We don't use VDI, only application virtualization.
We have enabled HTML5 for some managers to access remotely through their iPads.
We are using Hyper-V in our organization.
Security and data protection is the top priority for all businesses. SSL and MFA have helped the organization to comply with ISO requirements.
We always get the desired support and the online documentation is also quite good.

Do you think Parallels Remote Application Server (Parallels RAS) delivers good value for the price?

Yes

Are you happy with Parallels Remote Application Server (Parallels RAS)'s feature set?

Yes

Did Parallels Remote Application Server (Parallels RAS) live up to sales and marketing promises?

Yes

Did implementation of Parallels Remote Application Server (Parallels RAS) go as expected?

Yes

Would you buy Parallels Remote Application Server (Parallels RAS) again?

Yes

Virtualization of applications and makes them available on multi-platforms.

Using Parallels Remote Application Server

1000 - Insurance, retailers, Accounting, Service Providers
3 - IT support, service desk
  • Virtualizing applications
  • Secure RDP to local PCs
  • publishing of legacy applications on newer OS
  • Publishing applications from remote PCs
  • Publish Folders and Files
  • Virtualize Linux based applications
  • Install RAS SGW, PUB, RDSH on Linux servers
It's a stable yet simple solution and we are getting high value to our business

Evaluating Parallels RAS and Competitors

  • Product Features
  • Product Usability
  • Product Reputation
  • Prior Experience with the Product
  • Vendor Reputation

Parallels RAS Implementation

Implementation was straight forward
Change management was minimal
  • Didn't face issues

Configuring Parallels RAS

RAS configuration answered to all our demands
No - we have not done any customization to the interface
No - we have not done any custom code

Parallels RAS Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
Support understands my problem
Support cares about my success
None
We had a case with support to install Parallels Client on HO thin Clients and the support team provided us with a customized script that did the job.

Using Parallels RAS

ProsCons
Like to use
Relatively simple
Easy to use
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
Requires technical support
  • Installing the system and adding roles
  • Installing and configuring the HALB
  • Publishing applications, Folders, etc...
  • Filter based on MAC addresses
Yes - They provide a Mobile UI for Parallels Client
Installation is straight forward, with no complications.
Same for licensing.