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Apple iCloud Review
Updated July 29, 2021

Apple iCloud Review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Apple iCloud

I use Apple iCloud and have used it for a long time now. I use it to back up everything across multiple platforms. It has my contacts, important dates, photos, videos, and files. It is being used across my company and it addresses the worry of not having my important items backed up. I have had times where devices have failed and iCloud has backed me up and given me the reassurance that things are safely backed up.
  • It is a clean platform.
  • It is user-friendly.
  • It is accessible wherever you may be
  • Accessibility of photos on desktop platform.
  • App options on desktop.
  • Automatically backs up files
  • Easy access
  • Reliability
  • Backups that are available to download
  • It has allowed me to find what I need.
  • It is frustrating when you do not remember the password.
  • The cost to in increase storage could be considered a negative
They are different platforms but both reliable and easily used by those who need to access and use it. I am a happy customer for both Apple iCloud and Boomr and would highly recommend them to anyone who is looking to use and purchase something to give them the reassurance and peace of mind that things are where they are meant to be.

Do you think Apple iCloud delivers good value for the price?

Yes

Are you happy with Apple iCloud's feature set?

Yes

Did Apple iCloud live up to sales and marketing promises?

Yes

Did implementation of Apple iCloud go as expected?

Yes

Would you buy Apple iCloud again?

Yes

It is well suited for a small company or business that needs to have multiple user access and uploading options. It is clean and straightforward, for the most part, and gives the user or users the ability to find what is important to them when they need to be able to find it.

Apple iCloud Feature Ratings

File Sharing & Management
8.8
Video files
10
Audio files
9
Document collaboration
Not Rated
Access control
6
File search
9
Device sync
10
Cloud Storage Security & Administration
8.7
User and role management
10
File organization
8
Device management
8
Cloud Storage Platform
9.5
Performance
9
Reliability
10
Storage Reports
Not Rated

Using Apple iCloud

2 - Apple iCloud allows the people in our organization to access files and photos that are needed and easily found. It makes it simple for users to access images in particular whether at work or home or even on the go. This is an excellent feature and has proven to be reliable.
1 - Users must understand how to login into Apple iCloud and how to use it’s system and interface. Once the basic comprehension is in place it is pretty straightforward. Users can access calendars, photos, files among other items that are easily accessed through the iCloud platform. It is a great way to share important information.
  • Easy access
  • Reliability
  • Basic initial comprehension
  • Sharing images from device to device
  • Syncing calendars
  • Importing and exporting contacts
  • To have iCloud be shared with more employees
I gave Apple iCloud this rating because I have found it’s reliability and easy access to put my mind at ease. It is a good feeling knowing that important information is kept safe.

Evaluating Apple iCloud and Competitors

  • Product Features
  • Product Usability
  • Product Reputation
I do not think that I would change my evaluation and selection process.

Apple iCloud Support

I have had to use Apple's customer support before and have been impressed with the ease and accessibility that comes with having them answer what was necessary to fix a problem and make something right. I have had multiple times where people have been helpful and understanding when necessary.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Not kept informed
Difficult to get immediate help
I have not purchased premium support but I do pay a monthly fee for my iCloud to be backed up. I believe that it is secure and accessible and it puts my mind at ease knowing my files are safe. I have also used Apple extended support for issues with certain products.
I could not figure out how to clear files and space from my iCloud and found it very helpful. The agent who assisted me was able to help me clear the space necessary and it alleviated the frustration that was felt prior to being able to move forward with iCloud function.

Using Apple iCloud

I find Apple iCloud’s overall usability to be straightforward and user friendly. It is a clean interface with icons that are easy to access. My overall experience which has been long-standing is a positive one that I would recommend this product to someone who is looking for a product like this.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None