Constant Service Outages & Non-Working Software Make CloudTalk One To Avoid
March 04, 2020
Constant Service Outages & Non-Working Software Make CloudTalk One To Avoid
Score 1 out of 10
Vetted Review
Verified User
Overall Satisfaction with CloudTalk
CloudtTalk is being used in our organisation to field customer support calls as our primary customer care telephone provider.
- None
- The service is unusable right now because it's always down. CloudTalk has oversold their service to too many customers on too few servers (as admitted on an email from their CEO to all their customers). We've lost all functionality for days - crippling our customer support team
- CloudTalk has crippled our customer support team. The return on investment has basically been upset customers because they can't get through to us for assistance because the app and CloudTalk servers are constantly down.
Do you think CloudTalk delivers good value for the price?
No
Are you happy with CloudTalk's feature set?
No
Did CloudTalk live up to sales and marketing promises?
No
Did implementation of CloudTalk go as expected?
No
Would you buy CloudTalk again?
No