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Very User Friendly
February 28, 2020

Very User Friendly

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Invoca

We use Invoca in our marketing department to facilitate our Pay-Per-Call affiliate campaigns. It assists with reporting and has been an excellent platform for our partners to access and view data.
  • Call tracking
  • Data and reporting
  • Campaign setup is simple
  • Price is a bit steep
  • Reporting only goes back for 90 days
  • It has provided a decent ROI
Invoca is very user-friendly. It was easy to learn how to navigate and has a very user-friendly interface. It's hard to compare it against SaaS solutions like Five9 because their functions are different. Originally we selected Invoca because we were unaware of any SaaS solutions that accommodated all types of campaigns. We've found that now in LeadsPedia, but have still found that many partners prefer going through Invoca, so we still use it. It's an excellent platform for partners to access.
I haven't had to reach out for support very many times, but every time they've been very prompt and helpful.

Do you think Invoca delivers good value for the price?

Not sure

Are you happy with Invoca's feature set?

Yes

Did Invoca live up to sales and marketing promises?

Yes

Did implementation of Invoca go as expected?

Yes

Would you buy Invoca again?

Yes

Invoca is excellent if you're focused solely on pay-per-call campaigns. It isn't the best if you're also doing CPL campaigns with forms. We like Invoca, we just wanted a platform that was more centralized and accommodated all types of campaigns.