Item: Salesforce Commerce Cloud
Rating: 5
Author: James howard

Use Cases and Deployment Scope

I use Salesforce often. It is a relatively intuitive piece of software and seems to be the market leader. I feel as though they could likely and probably be more responsive to client requests for products on the road map. In addition, one might think for a company as big as theirs, their servers wouldn't constantly be slowing down the UI.

Pros and Cons

User interface
Updates
Support

Slow at times
Product road map
Administrative control

Return on Investment

I am not sure.

Alternatives Considered

As I said before, I feel as though Salesforce Commerce Cloud stacks up well. It is definitely the market leader but when someone is the market leader they can get complacent and be less responsive to client needs than someone might not want to admit to. All in all, I think it is the best option.

Other Software Used

dbForge Studio for Oracle, SalesLoft, IBM Watson Discovery for Salesforce

Likelihood to Recommend

Salesforce Commerce Cloud is well suited for a company that operates in the e-commerce world. I feel as though, as a company that is more traditional, that it does not allow us to have the flexibility we need. Our commerce is done in a more traditional way so it would be nice to accommodate.

Salesforce Commerce Cloud Review

Overall Satisfaction with Salesforce Commerce Cloud