SAP Crystal overall satisfaction
March 31, 2020

SAP Crystal overall satisfaction

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

SAP Crystal reports Viewer

Overall Satisfaction with SAP Crystal

SAP Crystal is being used by my organization to generate all kinds of reports across the entire organization. The company has been using the tool for more than 10 years and is still using it. The feature to automate and generate reports and sent the result to our client via email is outstanding at the time.
  • Clean
  • Connection
  • User-friendly
  • Clunky
  • Hard setup
  • No regular update
  • Cheap
  • Old school
  • Automate
Qlik Sense and Qlik View are all good tools and provide similar views and analyses like SAP Crystal. However, SAP Crystal is quite easy to use and more intuitive for people who have no background with coding and cloud-based tools. The ability to automate generating and sending reports is setting the tool apart.
SAP Crystal is well suited for a company with upper management who are only used to old school analysis and the analysts are either not familiar with coding or only be able to write SQL queries. In that case, the tool fits the needs of the company well at a lower cost.

SAP Crystal Feature Ratings

Pixel Perfect reports
8
Customizable dashboards
7
Report Formatting Templates
8
Drill-down analysis
8
Formatting capabilities
7
Integration with R or other statistical packages
7
Report sharing and collaboration
8
Publish to Web
7
Publish to PDF
8
Report Versioning
8
Report Delivery Scheduling
7
Delivery to Remote Servers
8
Location Analytics / Geographic Visualization
7
Multi-User Support (named login)
8
Role-Based Security Model
8
Multiple Access Permission Levels (Create, Read, Delete)
7
Single Sign-On (SSO)
6
Responsive Design for Web Access
7
Mobile Application
6
Dashboard / Report / Visualization Interactivity on Mobile
6
Javascript API
7
Java API
7
Themeable User Interface (UI)
6
Customizable Platform (Open Source)
6