Vonage for the Win
April 24, 2020
Vonage for the Win
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Vonage Contact Center for Salesforce (formerly NewVoiceMedia)
We utilize Vonage Contact Center for Salesforce (formerly New Voice Media) across our sales and support teams. It allows us to transition between departments easily, and it makes it so we can effectively manage quality and compliance.
- Ease of use with interface.
- Chrome extension for convenience.
- Reporting.
- Reliability.
- Better logic with logging calls automatically.
- Easier to manually save call records to an object.
- Improved call tracking.
- Improved usability/morale.
Do you think Vonage Contact Center for Salesforce delivers good value for the price?
Yes
Are you happy with Vonage Contact Center for Salesforce's feature set?
Yes
Did Vonage Contact Center for Salesforce live up to sales and marketing promises?
Yes
Did implementation of Vonage Contact Center for Salesforce go as expected?
Yes
Would you buy Vonage Contact Center for Salesforce again?
Yes