Matillion Review
Updated July 09, 2021
Matillion Review
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Matillion
I have been using Matillion since March and it has been a nice experience. It's helping a lot during our ETL process from RDS to Redshift, both on AWS. I really appreciate the software features and their support team is always able to clarify doubts and lead us to the best solution for our business.
- It's easy to understand
- Support team
- Good performance
- The step of transformation is not 100% clear.
- The price could be better.
- Their forum is not that good.
Do you think Matillion delivers good value for the price?
Yes
Are you happy with Matillion's feature set?
Yes
Did Matillion live up to sales and marketing promises?
Yes
Did implementation of Matillion go as expected?
Yes
Would you buy Matillion again?
Yes
- Became possible to build our DW
- We do not need to worry about the ETL software maintenance.
- It's easy to keep it updated.
I started reading about Matillion and after one week and talking to their support team I started my project and it was up and running after 2 weeks of developing.
Matillion Feature Ratings
Evaluating Matillion's Business Outcomes
Yes, after I started using Matillion our ETL process became much faster and we are running the instance on AWS only 1 or 2 hours per day which means we are not spending too much money but we are having many benefits once the process is much faster now and our visualization team can find the data more reliable.
Before Matillion we used to use software created by our own company which was already old to date and it was really hard for our new employees to get in of it. Using Matillion we are saving money on training for new partners and now we have a much more organized ETL environment.
Yes. We don't have a lot of data sources but all of them we were able to connect smoothly and import our data easily.
As an example of our data sources I can mention, Relational Databases on AWS running SQL SERVER, we have some input from S3 (text files) and of course, some excel files.
As an example of our data sources I can mention, Relational Databases on AWS running SQL SERVER, we have some input from S3 (text files) and of course, some excel files.
Matillion's implementation was really really easy and smooth, most of my questions I could find solve questions using their forum or sending them an e-mail which was replied to within 1 or 2 days. Their documentation about all the components I consider complete and with good examples of how to implement what you need.
Matillion Support
| Pros | Cons |
|---|---|
Good followup Problems get solved Kept well informed No escalation required | Need to explain problems multiple times Slow Initial Response |
Yes
I would pay for premium support only if it were excellent support, I would not pay for the current support that they have right now. The tool is pretty good and already has some documentation, but if you need more details or something outside that, it's not a good experience for the user.
Yes - It was resolved but it took a couple of days what was not good from our perspective once that we had to stop the developing process to wait for their solution/explanation. Sometimes theses replies were not good enough and we had many times to ask again in order to have a better explanation
I had some troubles with one specific conversion between data types from SQL Server to RedShift and their documentation didn't mention how to perform that so, I contacted them in order to get instructions, it was not exceptional support but once they replied to me they could give me a satisfactory instruction about how should I proceed.