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Highly Configurable Applicant Tracking System
Updated May 08, 2021

Highly Configurable Applicant Tracking System

Vicki Floyd | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

iCIMS Recruit

Overall Satisfaction with iCIMS Talent Cloud

Our entire organization is using the iCIMS Recruit product. Every single person in our organization uses the product in various ways. Prior to using iCIMS, all of our processes were completed manually, which was extremely time intensive. Additionally, we had no way to allow our job candidates to create a static profile (account) and only update when necessary; our candidates had to completely fill out all of their information again when they applied for another position. Our clients love being able to access candidates' information at their convenience; we used to have to create a shared Dropbox folder for this purpose.
  • They are with you every step of the way throughout the adoption and integration phase of going live.
  • Their tech support after going live is superlative.
  • The program is highly configurable, so it works for our unique processes.
  • The program is very robust, so we can pull reports on many different aspects of our business.
  • The resume parsing could be better.
  • On-site training moves extremely fast--perhaps add a day to training.
  • Certain parts of the platform are not configurable that we would like to see configurable. For instance, attachments to a project cannot be alphabetized or ordered.
  • We save several hours per year by using iCIMS rather than our old manual process.
  • We have more time for business development since we spend less time on the 'nuts and bolts' of running the business.
  • Our prospective clients are more likely to choose us to partner with them because they see the benefits to themselves of us using the iCIMS product.
We have some very unique processes, and it was important for us to have a system that is highly configurable, and would also integrate well with other programs that we were already using. We found iCIMS to be the best for us in configurability, and the program already had integrations in place with other software products that we used--more so than other companies we evaluated.
The iCIMS support team is always helpful and knowledgeable. Additionally, they have the ability to think outside the box and solve issues for us in unique ways. The training offered at iCIMS headquarters is superb and has been invaluable to us being able to use the product at very high levels.

Do you think iCIMS Talent Cloud delivers good value for the price?

Yes

Are you happy with iCIMS Talent Cloud's feature set?

Yes

Did iCIMS Talent Cloud live up to sales and marketing promises?

Yes

Did implementation of iCIMS Talent Cloud go as expected?

Yes

Would you buy iCIMS Talent Cloud again?

Yes

iCIMS Talent Acquisition Software Suite is extremely well suited for a company that finds itself in a position of processing a high number of job applicants, either for their own company or, like our company, as an Executive Search firm. The software would be less appropriate for companies that don't process too many job candidates at once.

iCIMS Feature Ratings

Recruiting / ATS
8.7
Job Requisition Management
10
Company Website Posting
9
Publish to Social Media
9
Job Search Site Posting
9
Customized Application Form
10
Resume Management
5
Duplicate Candidate Prevention
7
Candidate Search
8
Applicant Tracking
10
Collaboration
10
Task Creation and Delegation
8
Email Templates
7
User Permissions
10
Notifications and Alerts
9
Reporting
10

Using iCIMS

The program has a very steep learning curve, especially for those who have not used an applicant tracking system previously. But once your team begins to learn the product, it seems that there is no limit to what it can do. We have been using the system for almost three years and we are constantly learning new things that help streamline our work.