We LOVE Zoho Assist!
September 11, 2020
We LOVE Zoho Assist!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Zoho Assist
We use Zoho Assist to remotely access customer's machines for troubleshooting and training. We remotely access our internal workforce's machines to install company-wide software, troubleshoot general operating system malfunctions, set up printers, transfer and install files or drive them to websites/training resources, etc. Our Accounting team has even used it to remotely access a user's machine to pay for a flight, it is a great way to input company credit card information without having to give it out.
- Fast connection
- Easy to use interface
- Navigate multiple monitors
- Transfer files securely and quickly
- We were able to discontinue Team Viewer and save $1,500 annually.
- Positive ROI: no negative impact.
Zoho Assist is excellent. I've used Team Viewer extensively and will never use it again. It is a massive waste of money compared to Zoho Assist. I have not had subscriptions as a user to LogMeIn, JoinMe, or GoToAssist, however, I have used them while being assisted by vendors for issues with local software, websites, or network settings. I did not find them to be any more appealing than Zoho Assist.
Do you think Zoho Assist delivers good value for the price?
Yes
Are you happy with Zoho Assist's feature set?
Yes
Did Zoho Assist live up to sales and marketing promises?
Yes
Did implementation of Zoho Assist go as expected?
Yes
Would you buy Zoho Assist again?
Yes