Overall Satisfaction with Verint Community (Telligent Community)
Verint Community is being used to host our online community for educator users. This program is available for all of our users and internal staff to communicate and collaborate. This online community is solving user engagement and opens a new channel for communication.
- Custom design.
- Flexible admin management.
- Reporting and member analytics.
- Improved notification systems to members.
- Search and filtering.
- Permissions and roles are complicated.
- Strengthens user engagement.
- Increased awareness of premium product features.
- Collaboration with customer success management.
We also reviewed Higher Logic and Community Cloud. Higher Logic was not able to be customized to meet our needs and felt outdated. Community Cloud required a lot of custom design and development that was very costly.
Do you think Verint Community delivers good value for the price?
Yes
Are you happy with Verint Community's feature set?
Yes
Did Verint Community live up to sales and marketing promises?
Yes
Did implementation of Verint Community go as expected?
Yes
Would you buy Verint Community again?
Yes