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Amazon SNS: An Enterprise level solution for all kind of notification services
September 19, 2020

Amazon SNS: An Enterprise level solution for all kind of notification services

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Amazon Simple Notification Service (SNS)

Amazon Simple Notification Service (SNS) is being used to send SMS notifications to specific employees within the organization in case of any event via an alert management system. Amazon SNS is being used by the Central System monitoring Team to get a timely notification on their mobile devices about any issue in the system. Before using SNS, we have to make a call to each employee manually to notify them about the issue in case we need to inform them during out of office hours.
  • Notification delivery to different geographies via multiple providers.
  • Cost effective as compared to other vendors.
  • You can track delivery of notifications as well.
  • Can provide a more advanced user intuitive system to be used for notification delivery.
  • Language options could be extended.
  • Within transaction messages further classification option should be given.
  • Cost of alert calls to the different stakeholders across different geographies have gone down since using Amazon SNS.
  • Amazon SNS has saved a lot of time for the employees that they used to spend to call multiple stakeholders so they can now focus more on productive tasks.
  • Amazon SNS usage needs prior knowledge of programming.
We have looked at other service providers, including the local service providers as well, but Amazon SNS stood ahead of all in terms of service availability across the globe and cost-effective plans per notification SMS. Moreover, we can also use Amazon SNS along with other AWS services to create a better ecosystem, which definitely helps it to stand out.
Amazon Simple Notification Sevices (SNS) support depends on your usage pattern and definitely on your support plan as an enterprise with AWS. Before reaching out to support you should read their documentation, as they have mentioned almost all the common issues and their solutions there. However, for specific issues, they generally respond in 1-2 business days.
Amazon Simple Notification Service (SNS) can be used for multiple purposes or ways of notifying users.
Examples could be SMS, email, and mobile push notification. Also, it could be well suited for your needs to enable two different systems to talk to each other using pub/sub functionality. Publisher systems can use topics to generate notifications to multiple subscriber systems in one go.

Do you think Amazon Simple Notification Service (SNS) delivers good value for the price?

Yes

Are you happy with Amazon Simple Notification Service (SNS)'s feature set?

Yes

Did Amazon Simple Notification Service (SNS) live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Amazon Simple Notification Service (SNS) go as expected?

Yes

Would you buy Amazon Simple Notification Service (SNS) again?

Yes

Amazon Simple Notification Service (SNS) is best suited for scenarios where you need to programmatically manage the notifications based on rules or conditions. You can also interface it easily with any existing system and enable them to send notifications out to the user. If you do not have a need for programmatic management of your notifications and need a simple notification handler like marketing campaigns, then you can look for other options that are more user friendly.