Overall Satisfaction with SolarWinds Loggly
We use Loggly as an aggregation point to stream logs from network access switches and core routers. There can be quite a lot of data and existing solutions relied on older database technologies which broke down after a time and we'd have to manually intervene to truncate tables, etc. Loggly manages the entire process for us and just works.
- Keeps working!
- Fast searches.
- Easy to configure searches - you don't have to be an expert in RegExp...
- Not all searches are intuitive.
- We have to use a log aggregating device to ship our logs to Loggly as our network devices can not connect on an encrypted protocol. I would prefer if we could use some sort of VPN-based connector to ship logs securely.
- Sometimes when drilled down, it can be difficult to fully reset a search term to back all the way out of a drill down.
- Our ability to monitor and solve problems has improved since using Loggly.
- Our confidence level in the log solution we have in place has improved.
- We spend less (actually no) time maintaining our log solution.
- Although Loggly is more expensive than the solution it replaced, I believe it to be better value.
Do you think SolarWinds Loggly delivers good value for the price?
Yes
Are you happy with SolarWinds Loggly's feature set?
Yes
Did SolarWinds Loggly live up to sales and marketing promises?
Yes
Did implementation of SolarWinds Loggly go as expected?
No
Would you buy SolarWinds Loggly again?
Yes
I actually couldn't get anybody from Datadog to engage with me, the main problem we had was that our devices couldn't connect to an encrypted port, but we didn't want to send our logs in plain text over the internet. We implemented an on-net log aggregator which then connects to Loggly over encrypted UDP. In theory Loggly made this particularly easy providing configuration snippets for most of the common log services (e.g. rSyslog, syslog-ng). Unfortunately the documentation was out of date and none of the provided configs worked, fortunately they were close enough that combined with our own syslog-ng experience we were able to get it up and going relatively painlessly. The choice then of going with Loggly, backed by an industry favourite in Solarwinds was a no brainer.