Overall Satisfaction with Smith.ai Live Website Chat
We use Smith.ai Live Website Chat for perspective clients wanting to schedule a consultation. The chat agents will gather useful information for us so that we may engage with the perspective client accordingly. The chat agents provide all the necessary information for us facilitating our job when it comes to screening perspective clients/relevant chats.
- Gather information from perspective clients.
- Relay accurate/appropriate expectations to perspective clients.
- Sympathize with perspective clients.
- Conduct all chats in a very professional, yet not insensitive manner.
- From our end, functionality is easy to follow.
- Only positive. Our perspective clients love this feature, and so do we!
We use the Smith.ai Receptionist services. We selected website chat after having a conversation with our account manager who explained the features. We started off with a free trial, but when we saw how many visitors actually use the chat feature and how many relevant chats we get from perspective clients, we went all in!
Do you think Smith.ai Live Website Chat delivers good value for the price?
Yes
Are you happy with Smith.ai Live Website Chat's feature set?
Yes
Did Smith.ai Live Website Chat live up to sales and marketing promises?
Yes
Did implementation of Smith.ai Live Website Chat go as expected?
Yes
Would you buy Smith.ai Live Website Chat again?
Yes