New User to Dynamic Yield
October 22, 2020

New User to Dynamic Yield

Shawna DeLuca | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dynamic Yield

We implemented Dynamic Yield for personalization on our website. Dynamic Yield has helped us to provide better product selections for our customers based on their browsing. Dynamic Yield has assisted in helping us with not only implementing different strategies, but also ideating strategies that fit the personas of our customers.
  • Educate--they got me up to speed so quickly on the platform.
  • Communicate--our account rep is a great communicator! She is on top of deliverables and keeps us moving forward.
  • Mock ups--when we come up with an idea, our rep is able to provide us with a great mock up of the experience so we can truly understand the idea.
  • Dynamic Yield could be better with headless environments.
  • Dynamic Yield could be better with working with 3rd party developers.
  • Dynamic Yield could have more campaigns set up as drafts for their clients to edit and push live.
  • Positive ROI.
  • Lower bounce rate.
  • Higher UPT.
I have not used or evaluated similar products to Dynamic Yield.
The people I work with at Dynamic Yield are amazing. When issues have come up with implementations or needing additional context, we have had great responses. This vendor wants their clients to succeed.
As someone who has not used a personalization platform previously, there was a bit of a learning curve. The team at Dynamic Yield gave me a great overview and additional resources to go over so I could get up to speed.

Do you think Dynamic Yield delivers good value for the price?

Yes

Are you happy with Dynamic Yield's feature set?

Yes

Did Dynamic Yield live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Dynamic Yield go as expected?

I wasn't involved with the implementation phase

Would you buy Dynamic Yield again?

Yes

Dynamic Yield is a great platform for personalization. Personalization is where you win in the digital space, and Dynamic Yield delivers.