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AWS SNS delivers
November 08, 2020

AWS SNS delivers

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Amazon Simple Notification Service (SNS)

We use it as part of our mobile learning app to send transactional messages to learners to start a module. It allows us to reach learners without an email address and reduces user friction of needing to remember a login and password, or 'not getting round' to the email notification to begin their learning.
  • Relatively simple to integrate in-app.
  • Fuss-free for user once implemented.
  • Pay-per-use
  • No clear indication that transactional messages are sent as multiple SMSs (increased cost).
  • No 'dashboard' to easily see metrics at a glance or deep-dive if more info required.
  • Allowed us to reach learners without email addresses.
No obvious difference. We chose AWS SNS, as we are an AWS EdStart company and built on the AWS stack already.
Simple-to-integrate. The product could be improved with a dashboard for non-dev users (e.g. a customer service professional) to more easily see metrics and pull up logs to help with customer issues.
Great. Responsive and fast.

Do you think Amazon Simple Notification Service (SNS) delivers good value for the price?

Yes

Are you happy with Amazon Simple Notification Service (SNS)'s feature set?

Yes

Did Amazon Simple Notification Service (SNS) live up to sales and marketing promises?

Yes

Did implementation of Amazon Simple Notification Service (SNS) go as expected?

Yes

Would you buy Amazon Simple Notification Service (SNS) again?

Yes

Great for transactional messaging. Easy-enough to integrate. Seamless to run. Would love for SNS to also support OTT messaging platforms to reduce cost to us, and provide greater flexibility for our learners.