Overall Satisfaction with CloudTalk
CloudTalk is used by our department - Customer Service where we have 28 agents.
- Quality of calls.
- Nice tools to leave notes and review.
- A lot of tagging options.
- Could show detailed statistics on app.
- To give a one touch call ID number.
- We have better call ratings.
- We don't have any issue of calling different countries.
They are always ready to help and take care of our reports.
Do you think CloudTalk delivers good value for the price?
Yes
Are you happy with CloudTalk's feature set?
Yes
Did CloudTalk live up to sales and marketing promises?
Yes
Did implementation of CloudTalk go as expected?
Yes
Would you buy CloudTalk again?
Yes