Spryker was the right choice to relaunch our B2B E-Commerce system
Updated October 25, 2023

Spryker was the right choice to relaunch our B2B E-Commerce system

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

B2B Suite

Overall Satisfaction with Spryker Cloud Commerce OS

We use Spryker Commerce OS since January 2020 for our relaunch of our customer touchpoints (webshop and website). We use Spryker as the technology for our e-commerce activities worldwide. We went live in September for the rollout and go live in Germany and went rolled it out and went live in the UK in October this year. It helps us to build up an up to date digital sales channel.
  • Very strong and performant search functionality for customers
  • very good performance in terms of latency
  • modual approach with 800 functionalities
  • Would like to see the last login date of users in the backend as not all users buy, some just checking availability due to their role in the company. This would help us to better judge on the usage.
  • Spryker has problems when trying to handle more than 300 item lines in one order. In our case that's a problem because we have customers actually ordering that many items at one time. Hope for a fix soon.
  • Brand awareness and visability for our brand
  • Google ranking
  • Already we saw lots of new request for quotations from potential new customers over our new site
Prefered the modular approach and also wanted to give a new player the chance and was not disappointed at all
To encourage also other companies to take Spryker into account and share my experience with them.
Usability is very good. Some small room for improvement but already addressed

Do you think Spryker Cloud Commerce OS delivers good value for the price?

Yes

Are you happy with Spryker Cloud Commerce OS's feature set?

Yes

Did Spryker Cloud Commerce OS live up to sales and marketing promises?

Yes

Did implementation of Spryker Cloud Commerce OS go as expected?

Yes

Would you buy Spryker Cloud Commerce OS again?

Yes

I do see Spryker as an up to date e-commerce technology and like their very agile approach. In my opinion it is well suited for any e-commerce approach.

Spryker Cloud Commerce OS Feature Ratings

Product catalog & listings
9
Product management
9
Bulk product upload
9
Branding
10
Mobile storefront
10
Product variations
9
Visual customization
10
CMS
10
Abandoned cart recovery
9
Checkout user experience
10
eCommerce security
9
Promotions & discounts
9
Personalized recommendations
10
SEO
9
Multi-site management
9
Order processing
10
Inventory management
9
Shipping
10
Custom functionality
9