Great product for quick usability testing. Overall, easy to learn and utilize.
December 04, 2020
Great product for quick usability testing. Overall, easy to learn and utilize.
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with UserZoom
I have used the product for usability testing so that I could facilitate sessions and give control to the participants while we talk through each scenario. As far as I know, it has been used within our group only as well as with a few design consulates that we have worked with.
- Screen share.
- Allow observers to watch and participate in the sessions.
- Scheduling options.
- Capturing video.
- Transcripts of the sessions.
- In a pinch, we were able to use the trial and hold a successful lab. Now, we use as a backup tool
- It was able to stand up to other products for testing well and helped us complete successful sessions already scheduled when our primary product was down.
I found UserZoom to be easier to use than Cisco Webex Meetings, and more intuitive and pretty comparable to GoToMeeting. UserTesting has a few extra features that we like as mentioned, but I think [UserZoom] is a very solid tool and would recommend and use again.
Do you think UserZoom delivers good value for the price?
Yes
Are you happy with UserZoom's feature set?
Yes
Did UserZoom live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of UserZoom go as expected?
Yes
Would you buy UserZoom again?
Yes