Captures valuable information in an effective and transparent way
January 12, 2021

Captures valuable information in an effective and transparent way

Stefany Chadbon-Hooke | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with SurveyMonkey Engage

SurveyMonkey Engage is being used across the entire organization. We were challenged with low employee engagement, lack of transparency, and overall company integrity. In the past, annual survey results were provided but information was heavily edited or omitted and therefore employees felt there was an honesty and integrity issue with information. They didn't feel the information was truly confidential and didn't want to share their thoughts.
SurveyMonkey Engage provided self-reflection and true transparency without compromise to confidentiality.
  • Providing employees an opportunity to self-reflect
  • Providing employees an opportunity to provide interactive feedback, ask questions, and provide details anonymously
  • Organizational transparency--we can identify where we are and how we feel
  • Departmental remediation--we can identify opportunities when we have a low score in a department
  • Perhaps a little more clarity on scoring
  • Transparency
  • Open communication
  • Company collaboration
I have used a couple of other written surveys that are compiled through a third party, and an aggregate score was presented. I reviewed both Achievers and Tiny Pulse. Both were very expensive in comparison.

Do you think SurveyMonkey Engage delivers good value for the price?

Yes

Are you happy with SurveyMonkey Engage's feature set?

Yes

Did SurveyMonkey Engage live up to sales and marketing promises?

Yes

Did implementation of SurveyMonkey Engage go as expected?

Yes

Would you buy SurveyMonkey Engage again?

Yes

For company-wide engagement, SurveyMonkey Engage offers a comprehensive platform where employees can see their own engagement and the company engagement. Managers can see their department's scores and compare them to whole company. This creates opportunities for conversations and reflections, leading to better practices.
If there was a way to embed this into other programs better, some may find that more useful.