Overall Satisfaction with SAP Ariba Procurement
SAP Ariba is deployed across our global organisation to receive purchase orders and for the majority of clients submit their invoices. There are also numerous punchout and cif catalogues that allow for seamless ordering either directly from the clients Buyer platform or by navigating around ours, building a basket of goods and executing an order automatically.
- Repository for all transactional documents
- Simplistic user interface making it easy to navigate
- Flexible configuration for multiple clients
- Good security controls
- Built to manage global transactions
- Limited routing options for different departments or systems
- Reporting is sub par for a supplier
- Multiple account manager for a user needs reviewing
- Little coordination between the supplier and buyer when launching global enablements
- Experienced suppliers sometimes know the process better than the enablement team
- Little ability to test punchout processes without the client
- Speed of payment
- Transparency within the process
- Reduction in manual document invoicing
- Transaction fee capping for global accounts
- Compliance to purchase order receipts
As a supplier we are driven by the platform that our clients are using for electronic transactions, SAP Ariba by far is our largest footprint of clients on the platform and therefore the one we have most experience on. Coupa and Tradeshift have beautifully modern interfaces making it easy for the end user to navigate and find what they are looking for, but from an administration side across multiple clients, countries and users neither are as strong or flexible in their approach as Ariba, but keep in mind though we have a limited experience here with only a handful of smaller clients on these networks.
Do you think SAP Ariba delivers good value for the price?
Yes
Are you happy with SAP Ariba's feature set?
Yes
Did SAP Ariba live up to sales and marketing promises?
Yes
Did implementation of SAP Ariba go as expected?
Yes
Would you buy SAP Ariba again?
Yes