Good but could use better customer support
January 29, 2021

Good but could use better customer support

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

InsideView for Sales

Overall Satisfaction with InsideView

A great tool to use for obtaining critical and useful information for sales teams. Has been extremely beneficial to all members of my team and we will continue to use it proudly!
  • Organized
  • Insighful
  • Useful
  • More accurate information
  • It's all pretty great
  • Phenomenal useful
  • Very positive
  • good
  • great
  • fabulous
It's just a phenomenal tool that I really enjoyed using.

Do you think Demandbase Sales Intelligence delivers good value for the price?

Yes

Are you happy with Demandbase Sales Intelligence's feature set?

Yes

Did Demandbase Sales Intelligence live up to sales and marketing promises?

Yes

Did implementation of Demandbase Sales Intelligence go as expected?

Yes

Would you buy Demandbase Sales Intelligence again?

Yes

It's very user friendly!
My account was unexpectedly dis activated and was not given a reason, this was disappointing.
Great for all sales teams! Such a useful tool and really could benefit a lot of teams! Really enjoyed all aspects of the product and can't wait to continue to use the tool, it's great for locating the information of employees who may not be on SalesLoft or do not have up to date information on SalesLoft. I cannot think of any places where it would be less appropriate.

Demandbase Sales Intelligence Feature Ratings

Advanced search
7
Identification of new leads
7
List quality
8
List upload/download
8
Ideal customer targeting
8
Load time/data access
8
Contact information
8
Company information
10
Industry information
9
Lead qualification process
9
Smart lists and recommendations
9
Salesforce integration
9
Company/business profiles
10
Alerts and reminders
10
Data hygiene
10
Automatic data refresh
10
Tags
10
Filters and segmentation
10
Sales email templates
10
Append emails to records
10