Overall Satisfaction with Duo Security
Duo is being used across our org for remote users as well as for proof of access to our more secure applications. Duo is very easy to use for our end users and is very secure. We have not had any major issues other than a few server reboots.
- Easy approval process.
- Setting up new users is simple.
- Managing user rights is easy.
- Adding more user rights is not complicated.
- Making the Duo mobile app easier to use
- Editing a users profile
- More help with the sign on feature
- There is really no ROI with Duo.
- Since there are a lot of PHI, Duo is great.
- Since Covid, we have had more remote users.
Since we are a health care provider we handle a ton of PHI and with Duo, we can be certain it is protected.
About 6 months ago we had an outage where our network went down and Duo had support onsite within 4 hours to help bring Duo back online.
They are very closely the same with Imprivata has more options for cost savings.