Marketing Ops Pro happy with CallTrackingMetrics
February 14, 2021
Marketing Ops Pro happy with CallTrackingMetrics
Score 10 out of 10
Vetted Review
Overall Satisfaction with CallTrackingMetrics
Used in Marketing for Channel Attribution with unique tracking numbers; Used in Customer Experience with Live Chat; Used in Analytics with Form Reactor and other Conversation Tracking
- Attribution
- Reporting
- Integrations
- Help docs could better align with task checklists
- Setup automation or process prompts may streamline the manual steps required
- Fits nicely into the % of budget dedicated to Analytics
- CallTrackingMetrics is our system of truth for source of calls for Local Service business
- CallTrackingMetrics is our system of truth for CSR staffing plans at Supplier / Distributor
Years back Ring Central played nice with HubSpot so we got exposure to that system. As I recall, their offering migrated to advanced users and therefore overkill for my smaller clients.
Do you think CallTrackingMetrics delivers good value for the price?
Yes
Are you happy with CallTrackingMetrics's feature set?
Yes
Did CallTrackingMetrics live up to sales and marketing promises?
Yes
Did implementation of CallTrackingMetrics go as expected?
Yes
Would you buy CallTrackingMetrics again?
Yes