A major improvement for my organization
February 18, 2021
A major improvement for my organization
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with CloudTalk
CloudTalk has been a major improvement in my organization, and it is really useful. Before getting CloudTalk, we used regular phones, it was expensive, and we could not record the calls. Now we are able to have and review the entire calling history, and the part I like the most is that I can download all the data to improve my professional performance.
- Call recording
- Avaliable data
- Support
- Wireless conectivity
- Internet requirements
- Lower prices
- No extra equipement required (cellphone)
Before CloudTalk, we used Pipedrive. It also works really well, but it does not have the option of analytics. You could not check things like how many calls were made during the day or a specific time period. That, for me, is the most valuable feature of CloudTalk--all the data you can get.
Do you think CloudTalk delivers good value for the price?
Yes
Are you happy with CloudTalk's feature set?
Yes
Did CloudTalk live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of CloudTalk go as expected?
Yes
Would you buy CloudTalk again?
Yes