Action1 Takes Action
February 19, 2021

Action1 Takes Action

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Action1 Cloud Remote Monitoring and Management Solution

Our agency was looking at Action1 Cloud Remote Monitoring and Management Solution for cloud-based management and software deployment. We had over 400 laptops deployed when COVID-19 hit but no way to manage them outside of them being connected to out VPN. Action1 Cloud Remote Monitoring and Management Solution just happened to be one of the few solutions we were looking at to resolve this predicament.
  • Customer service has very fast response times compared to other companies we dealt with in the past.
  • Action1 Cloud Remote Monitoring and Management Solution's engineers were able to help me resolve any issue I faced when attempting to set up a test environment and deploy software and scripts to a few computers.
  • Action1 Cloud Remote Monitoring and Management Solution has a user-friendly interface if you've ever used any kind of software deployment system before.
  • Action1 Cloud Remote Monitoring and Management Solution complies with HIPAA and FIPS
  • Deploying packages with multiple files is a little tedious
  • Have to use an auto-extract EXE file to copy files
  • We were only able to take Action1 Cloud Remote Monitoring and Management Solution for a test drive, unfortunately. It met all of our business needs, and I could see it having a positive impact on our current situation.
Action1 Cloud Remote Monitoring and Management Solution may not be as feature rich as SCCM and Intune, but it does its job without having to set up and support additional infrastructure on your network. It's more user friendly than ManageEngine's Desktop Central but does most of the same tasks you would be getting from ManageEngine's cloud version of their desktop management system.

Do you think Action1 delivers good value for the price?

Yes

Are you happy with Action1's feature set?

Yes

Did Action1 live up to sales and marketing promises?

Yes

Did implementation of Action1 go as expected?

Yes

Would you buy Action1 again?

Yes

Action1 Cloud Remote Monitoring and Management Solution is well suited for networks of all sizes looking for patching, updating, and deploying software while being able to remotely monitor and manage computers from the cloud.

It may not be as well suited for companies and organizations with a very large inventory of software that's install contains more than one file or if software requires other files to be copied to a computer.