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Good Performance But Poor Scalability and The Technical Support Needs Improvement
February 20, 2021

Good Performance But Poor Scalability and The Technical Support Needs Improvement

Ankur Varshney | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User

Software Version

Db2 Warehouse on cloud

Overall Satisfaction with DB2

This is part of our Enterprise Data Warehouse solution.
  • The performance is okay as long as the volume of queries is not too high.
  • We have been facing some challenges with Db2 when scaling up the operations in terms of availability. It becomes a single point of failure and it pollutes the whole system, leaving us challenges in serving the traffic. This is the reason that we are considering migrating to Oracle.
  • Scalability has been a problem area. We have traffic on the order of gigabytes per second and it impacts our queries and responses a lot. Considering the volume that we have, it manifests itself into a multitude of issues.
  • We have dealt with technical support on several occasions. Whenever we run into issues, the specialist team is involved and the resolution cycle is stretched. We have to rely on make-shift solutions and the issues keep recurring. Ultimately, the product itself has challenges and we are not currently satisfied with the support, either.
  • We have dealt with technical support on several occasions. Whenever we run into issues, the specialist team is involved and the resolution cycle is stretched. We have to rely on makeshift solutions and the issues keep recurring. Ultimately, the product itself has challenges and we are not currently satisfied with the support, either.
  • Scalability has been a problem area. We have traffic on the order of gigabytes and it impacts our queries and responses a lot. Considering the volume that we have, it manifests itself into a multitude of issues.
DB2 at best offers sub par performance as compared to Oracle ecosystem.

Do you think Db2 delivers good value for the price?

No

Are you happy with Db2's feature set?

No

Did Db2 live up to sales and marketing promises?

No

Did implementation of Db2 go as expected?

I wasn't involved with the implementation phase

Would you buy Db2 again?

No

Db2 is not a solution that I recommend. We have a lot of experience and we are not satisfied with the product or the support that we received. Because of the way our environment works, serving branches, it becomes a challenge to satisfy the customers or users.