Our sales improve every day
March 24, 2021

Our sales improve every day

Jose Rubio Alvarez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Custom

Overall Satisfaction with Aircall

It is being used throughout the sales force. It is helping us to monitor all calls and help salespeople to be better. We are improving the sales ratios in the company thanks to Aircall. We will continue to use Aircall every day because it will help us to improve the salespeople of this company.
  • Control of all calls made
  • It is a bit slow when it comes to coaching
  • The sales ratio is improving
It is the first product that we have used. We have not evaluated another option.It is the first product that we have used. We have not evaluated another option.It is the first product that we have used. We have not evaluated another option.It is the first product that we have used. We have not evaluated another option.It is the first product that we have used. We have not evaluated another option.It is the first product that we have used. We have not evaluated another option.

Do you think Aircall delivers good value for the price?

Not sure

Are you happy with Aircall's feature set?

Yes

Did Aircall live up to sales and marketing promises?

Yes

Did implementation of Aircall go as expected?

Yes

Would you buy Aircall again?

Yes

The probability of recommending Aircall is very high. You can listen to all the calls, help the online consultants ... review and listen to the calls again, get the TMOs, follow-up calls, their duration, the advisers, etc. It has some areas for improvement, but I am sure that future Aircall updates will improve.

Aircall Feature Ratings

Multi-level Interactive Voice Response (IVR)
8
Call reports
9
Directory of employee names
9
Answering rules
8
Call recording
9
Call screening
9
Message alerts
8
Audio conferencing
7
Mobile app for iOS
7
Mobile app for Android
8