Best in class recommendation engine
April 13, 2021

Best in class recommendation engine

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Salesforce Commerce Cloud

Salesforce Commerce Cloud is used as an eCommerce platform to sell B2C
  • Product recommendations
  • Merchandising
  • Autoscaling
  • Price based on GMV
  • Some modules for backend functions and new and need customization
  • We've lowered our TCO due to fewer headcount required
  • Moving to another platform would be difficult as we no longer have internal expertise
Salesforce Commerce Cloud offered more product variables than Shopify.
Salesforce was a proper SAAS solution whereas CS-cart wasn't and required more internal dev

Do you think Salesforce Commerce Cloud delivers good value for the price?

Yes

Are you happy with Salesforce Commerce Cloud's feature set?

Yes

Did Salesforce Commerce Cloud live up to sales and marketing promises?

Yes

Did implementation of Salesforce Commerce Cloud go as expected?

Yes

Would you buy Salesforce Commerce Cloud again?

Yes

Excellent product for B2C sales. Has strong merchandising abilities. Looks great on mobile. Loads quickly and has an easy-to-use backend interface. A real SAAS solution so no dev team required to do annual software upgrades.

Salesforce Commerce Cloud Feature Ratings

Product catalog & listings
9
Product management
6
Bulk product upload
7
Branding
10
Mobile storefront
10
Product variations
10
Website integration
10
Visual customization
9
CMS
6
Abandoned cart recovery
10
Checkout user experience
10
eCommerce security
10
Promotions & discounts
7
Personalized recommendations
10
SEO
8
Multi-site management
10
Order processing
7
Inventory management
6
Shipping
8
Custom functionality
2