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Wealth of Knowledge
Updated October 12, 2023

Wealth of Knowledge

Mary Ann Hall | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cvent Event Management

We use it for event management, registration, surveys, mobile app, and emarketing and publications for our company.
  • Registration is very easy with the drag and drop features in flex
  • New Surveys are so much easier than the older version. Drap and drop features here as well.
  • Socail tables, now diagramming and seating is seamless
  • Commiunity information should be available under the new look/experience of Cvent.
  • The administration courses should be broken down to simplify learning.
  • QR codes should be implemented in the new surveys.
  • User friendly
  • Able to handle complex events
  • Seamless to other solutions in Cvent
  • Knowing that the hard work and time we put into an event is something that is tangible for management.
I like the drag and drop features in Cvent. The widgets make it easy to put together a flowing registration.

Do you think Cvent Event Management delivers good value for the price?

Yes

Are you happy with Cvent Event Management's feature set?

Yes

Did Cvent Event Management live up to sales and marketing promises?

Yes

Did implementation of Cvent Event Management go as expected?

Yes

Would you buy Cvent Event Management again?

Yes

Registrations with multiple attendee paths, your complex events are easy to handle in Cvent. Utilizing the mobile app along with registration becomes a little more diffeicult and why do new features costing so much?

Cvent Event Management Feature Ratings

8.4
Registration, RSVP, and ticketing
8
Email marketing
7
Livestreaming
9
Audience engagement
8
Event recording
10
Virtual booths
Not Rated
Networking
7
Event analytics
10
8.5
Live chat
8
Audience polling
Not Rated
Q&A
9
9.0
Branding options
10
Integration to Marketing Automation
7
Attendee list export
10
8.7
User authentication
9
Participant roles & permissions
9
Confidential attendee list
8
9.0
Calendar integration
Not Rated
Meeting initiation
8
Integrates with social media
Not Rated
Record meetings / events
9
Slideshows
9
Event registration
10
6.7
Responsive Design for Web Access
6
Mobile Application
5
Dashboard / Report / Visualization Interactivity on Mobile
9

Using Cvent Event Management

250 - There are 26 people within our district that utilize Cvent event managment. Every district has multiple users as well. throughout the organization I would say anywhere from 75-100 people utilize Cvent event managment for events, and simple surveys with events.
2 - One is the system administrator, and the other is certified the same path. We have a learning path that in order to be a effective administrator, you must be certified in all the products utilized. Being certified gives the administrator a vast knowledge on how to handle the product not just give access to products.
  • events
  • emarketing
  • publications
  • surveys
  • investigation those areas
This is a wonderful tool which is almost limitless. Users should be creative and not afraid to try new ideas and get them to work in the system. Cvent has a strong customer service department that can help make your idea come to life. They are only a call away and if they cant make it work, they will find a work around.

Evaluating Cvent Event Management and Competitors

  • Product Features
  • Product Usability
the program does what we need it to do
the drag and drop feature is the easiest we have had it building for events

Cvent Event Management Implementation

anytime our company does not have major issues, its a win win
  • Implemented in-house
Yes
Change management was a small part of the implementation and was well-handled
  • minor issues

Cvent Event Management Support

very helpful when we get stuck or if we dont understand.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
yes so they can answer questions when we run into issues
Yes - survey dates at one time which was resolved
yes when learning about our sendbox and what we need to do to get it up and running

Using Cvent Event Management

in the new experience, it is much better
ProsCons
Like to use
Relatively simple
Easy to use
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
None
  • drag and drop
  • the information flows into other portions of Cvent
  • no repeating the load of info
  • attendee hub is a little difficunt
Yes