Item: Adobe Workfront
Rating: 7
Author: Amy Pyles

Use Cases and Deployment Scope

We utilize Workfront across our entire agency. We use it for time tracking, project management, creative reviews, resource management and project budget management. It has helped us centralize all business workflow data into a single system and forecast our resource needs for planning purposes. Every employee utilizes it every day.

Pros and Cons

Creative Reviews
Resource Forecasting
Waterfall Project Management

Poor mobile app & experience
Limited flexibilty for rate card management
Overly complex

Return on Investment

Improved resource forecasting to make hiring/contracting decisions
Reduced client over servicing

Alternatives Considered

Basecamp, Trello and Smartsheet

Workfront offers more features than lower cost options, allowing us to scale our business and not have to shift with each jump in headcount. it also provides more financial data support compared to simpler tools. It integrates into accounting software as well.

Other Software Used

Google Workspace (formerly G Suite), Emburse Nexonia, Paycom

Likelihood to Recommend

Workfront is well suited for mid to large creative-driven agencies. It is less useful for small or consulting-based firms. It supports waterfall project management well when you have a clear, linear process for a deliverable. It is more difficult to utilize in an agile environment. It is well suited for simple rate cards but does not adjust well to high variety of rate cards/structures.

Workfront for Mid Sized Agency

Overall Satisfaction with Workfront